Welcome to Hange Furni Store! We’re dedicated to creating beautiful spaces for beautiful childhoods. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing cozyfurnituredeal.com and making a purchase, you agree to these terms.
1. Website Usage and Account
1.1 Eligibility
You must be at least 18 years old and have legal capacity to make purchases on our website. By placing an order, you confirm that you meet these requirements.
1.2 Account Responsibility
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current information
- Notifying us immediately of any unauthorized account use
2. Products and Services
2.1 Product Description
We specialize in high-quality children’s products including:
- Baby and Kids’ Bedding
- Nursery, Kids’, and Bedroom Furniture
- Home Office Furniture
- Kids’ Decor, Rugs, and Wall Decor
- Storage & Organization Solutions
We make every effort to display our products accurately, but colors may vary slightly due to monitor settings.
2.2 Product Availability
All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and provide a full refund.
3. Orders and Payment
3.1 Order Process
When you place an order:
- You receive an order confirmation email
- We process orders within 1-2 business days after payment confirmation
- We reserve the right to cancel any order before shipment
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your payment information on our servers.
3.3 Pricing
All prices are in US dollars. We reserve the right to adjust prices due to market conditions, though we will honor the price at the time of your order.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipment
4.2 Delivery Areas
We ship worldwide, excluding some Asian countries and remote areas. Delivery times may vary based on location and customs processing.
4.3 Delivery Responsibilities
Once the carrier confirms delivery, responsibility for the product transfers to you. Please inspect packages upon delivery and note any damage with the carrier.
5. Returns and Exchanges
5.1 Return Policy
We accept returns and exchanges within 15 days of delivery. To be eligible:
- Items must be in original, unused condition
- Furniture must be unassembled
- Original packaging and tags must be intact
- Original receipt or proof of purchase must accompany the return
5.2 Non-Returnable Items
The following cannot be returned:
- Custom or personalized items (including custom nursery wall decor)
- Opened bedding sets (for hygiene reasons)
- Assembled furniture
- Items marked “final sale” or clearance
5.3 Return Process
To initiate a return:
- Contact our support team within 15 days of receipt
- Complete the return request form
- Wait for approval (within 2 business days)
- Package item securely in original packaging
- Ship using a trackable method to our warehouse
5.4 Refunds
Refunds are processed to the original payment method:
- Approval: 2-3 business days after we receive your return
- Processing: 5-10 business days to appear in your account
- Shipping costs are non-refundable unless the return is due to our error
5.5 Exchanges
For exchanges to different products:
- We ship the new item once we receive your return
- Price differences will be charged or refunded accordingly
- Standard shipping rates apply for the new shipment
5.6 Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to:
- Wrong item received
- Damaged item
- Defective product
6. Intellectual Property
All content on cozyfurnituredeal.com, including text, graphics, logos, images, and product designs, is the property of Hange Furni Store and protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.
7. Limitations of Liability
Hange Furni Store strives to provide accurate information and quality products. However, we are not liable for:
- Minor variations in product color or appearance
- Delivery delays due to carrier issues, weather, or customs
- Indirect damages resulting from product use
- Issues arising from improper assembly or use contrary to instructions
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.
8. User Responsibilities
As a Hange Furni Store customer, you agree to:
- Provide accurate and complete information when placing orders
- Review order details carefully before completing purchases
- Follow product assembly and care instructions
- Use products only for their intended purpose
- Comply with all applicable laws and regulations
- Not misuse our website or attempt to gain unauthorized access
9. Privacy and Data Protection
We respect your privacy and protect your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and safeguard your data.
10. Changes to Terms
We may update these Terms and Conditions periodically. The “Last Updated” date at the bottom will reflect changes. Continued use of our website after changes constitutes acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state where Hange Furni Store is located. Any disputes shall be resolved in the appropriate courts in our jurisdiction.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 1405 Tolkien Dr, Conway, US 72034
Response Time: Within 2 business days
